Shipping policy

Shipping information:


Delivery is made within the EU and to Switzerland. We ship your order with DHL, GLS and SkyLog. Provided that the ordered products are in stock at the time of ordering, the delivery time is: for Germany 2 to 3 days, for all EU countries 3 to 14 days after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

Please note that there is no delivery on Sundays and public holidays.


Shipping costs throughout Germany from 4.80 EUR to the EU from 7.80 EUR. Shipping to Switzerland usually incurs customs duties, which are charged to the recipient when the package is accepted. From 49 EUR shopping cart value, shipping within and outside Germany is free of charge.


The following payment options are available

  • PayPal
  • Credit card (Visa, Mastercard, American Express)
  • Apple Pay
  • Amazon pay
  • Prepayment by bank transfer:

Our bank details:

Katalin Kiss Care
Deutsche Bank
IBAN DE77100700240206303000
Reason for payment: Name of orderer + order number


Please note that the costs for the return shipment are on the side of the buyer and we do not take over these costs in case of a revocation. We would like to point out that the everyday masks cannot be exchanged for hygienic reasons.